Shipping Policy
Sun Bum organizes its rules on processing, delivery, and tracking in the following sections.
delivery issues at Sun Bum
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@Sunsum.shop or 3194508919. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Our approach at Sun Bum to returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Sun Bum also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Our approach at Sun Bum to processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from Sun Bum on tracking and addresses
As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
How Sun Bum handles delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunsum.shop
Phone: 3194508919
Physical address: 353 E Front St, Erie, Pennsylvania, 16507, United States