Frequently Asked Questions
Sun Bum organizes its rules on frequently asked shopping questions in the following sections.
Our approach at Sun Bum to refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
Our approach at Sun Bum to tracking
How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout.
Sun Bum: returns and exchanges
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
Details from Sun Bum on products
What products do you offer?
We offer Sun Bum. Current availability, product details, options, and prices are shown on each product page.
delivery timing at Sun Bum
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Our approach at Sun Bum to shipping cost
Do you offer free shipping?
Yes. We charge nothing for standard shipping on U.S. orders.
Our approach at Sun Bum to payment methods
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
How Sun Bum handles return shipping
Who pays return shipping?
Sun Bum pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
Our approach at Sun Bum to contact options
How can I contact you?
Email Support@Sunsum.shop, call 3194508919, or write to 353 E Front St, Erie, Pennsylvania, 16507, United States.
Merchant Information
Business name: Sun Bum
Brand name: Sun Bum
Email: Support@Sunsum.shop
Phone: 3194508919
Physical address: 353 E Front St, Erie, Pennsylvania, 16507, United States